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Terms and Conditions of Use

The following Terms of Use is a legal contract between an individual user and Soul Cleaners regarding the use of our website and services.

Terms & Conditions for Soul Cleaners by High Integrity Services (SC) Acceptance of Terms:


By accessing or using the services provided by SC, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our services.


Services: SC offers a range of cleaning services, as outlined in the accompanying subscription contract. The specific details of the services, including pricing, duration, and scope, will be specified in that contract.


Payment and Fees: Payment terms and fees are as specified in the invoice or service agreement. Payment must be made within 30 days of the services or by the date of plan renewal. Late payments may incur a $50 late payment fee or result in the suspension or termination of services.


Sign-Up Fee: As part of our services, SC assesses a one-time deep cleaning fee for new subscribers. This fee ensures that your space receives an initial deep cleaning, bringing it up to our standards for ongoing maintenance. In some cases, the fee may be waived; contingent upon the following: The cleanliness of the space is deemed to meet our predefined standards for ongoing service by our service team upon arrival for the deep cleaning, and the decision to waive the sign-up deep cleaning fee is at the sole discretion of SC. Note that the waiver is not guaranteed.

Cancellation and Refunds: For the time being, cancellations and refunds are offered only by discussing needs with us by emailing or calling (646) 586-3134.

Accuracy and Honesty in Sign-Up Form

At SC, we prioritize transparency and accuracy in our interactions with customers. Should any part of the sign-up form be found inaccurate or dishonest, we reserve the right to take appropriate action, including but not limited to canceling services or requiring the customer to pay the difference in services initially signed up for compared to the services required for the designated space. We believe in clear communication and honest representation of the services needed, ensuring a fair and mutually beneficial relationship with our valued customers.


Intellectual Property: All content and materials provided by SC, including but not limited to text, graphics, logos, and images, are protected by intellectual property laws and may not be used or reproduced without permission.


Privacy Policy: SC respects your privacy. Our privacy practices are outlined in our separate Privacy Policy, which you agree to by using our services.


Disclaimer: SC's Checklist Policy ensures the accuracy, reliability, completeness, and timeliness of the services provided. A free reservice is only offered at the sole discretion of SC.


Limitation of Liability: To the extent permitted by law, SC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from the use of our services. We are insured.


Indemnification: You agree to indemnify and hold SC, its affiliates, and their respective officers, directors, employees, and agents, harmless from any claims, actions, demands, or liabilities arising out of your use of our services.


Governing Law: These terms and conditions are governed by the laws of New York City and New York State. Any disputes will be subject to the exclusive jurisdiction of the courts in New York City.


Changes to Terms: SC reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to review these terms periodically.

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